How emergency dispatch works
- You call (360) 421-3282 — a real person answers, no call center
- We confirm the address, the system that’s down, and what the fire department requires
- An officer dispatched within the hour, with an honest arrival time before we hang up
- A fire watch professional rolls with equipment and log sheets
- Coverage continues until your system is restored — we can schedule relief shifts as needed
Typical emergency calls
- Freeze breaks, pipe failures, and water-flow events that shut down sprinklers
- Fire alarm panel failures and lost monitoring
- Fire watch ordered by a fire marshal after an inspection or incident
- Post-fire watches while systems are repaired
24/7 Emergency Response FAQ
How fast can you get someone on site?
We dispatch an officer within one hour of your call. Arrival depends on how far your site is from our crews, so you get a real arrival time up front — no vague promises.